Tools that make it easy for you to make data-driven decisions.

First, we will spend some time to learn about you, your business, and your core operations. We'll also discuss how you currently house your data and what software you use in your different departments.

Specifically, we're looking to identify your different workflows (Sales & Marketing, Product & Operations, Project Management, HR/Organizational Structure, Tech, Finance/Legal) and pinpoint what can be automated to save you time.

While we do that, we're learning about development needs, specifically:

• Big picture goals of the tool - who is using this and what is the overall goal (reduce manual tasks, reduce human error, improve communication, save time, etc)?
• Automations - how much automation is needed in this tool?
• Data needs - where are your data sources and how much migration is needed?
• Core functionality - what do you want to be able to create, view, update, and delete?
• Third party integrations - what apps do you need to integrate with?

We work in a sprint-style format, where we meet 2-3 times per week with you, users, and even customers if needed. These calls could be based in discovery, building, functionality testing, development updates, and any other sort of build collaboration that is so essential with a modular tool like Airtable.

This is also a time for us to build together so you learn how to use and edit the tool. It's very hands on, but we've found meeting frequently drives great outcomes for our customers.

We leave every client with a suite of documentation in the form of a home page, pictured on the right (bottom) image. This has links to the different interfaces, documentation videos and word document, and an overview of the tools use and functions.

At the end of each project, we highly encourage a 2-week 'downshifted' user testing period. This is at a reduced rate and is intended to be a time where you operate on the tool and we are on call to debug and add small functionality pieces as needed. We will also have one call, typically mid-week, during this period.

After completing projects, we offer maintenance/service packages if you want to retain our weekly touchbase, debugging, and marginal feature adds. Your weekly rate for full-blown development would convert to a monthly rate and you'll retain a weekly meeting and minor debugging / small feature add support.